Privacy Policy

1. Scope and who we are

This Privacy Policy applies to the website operated by Schettini Floor Solutions LLC, a concrete-flooring company based in Charlotte, North Carolina. It covers information collected through this website and its estimate-request form. It does not replace the terms of a separate customer contract.

2. Information we collect

We may collect the following categories of information:

• Information you provide: name, company, email address, phone number, requested service, project location, and project details.
• Communications: information included in emails, calls, or follow-up conversations about your inquiry.
• Technical information: IP address, browser and device type, referring page, requested pages, timestamps, and security logs generated by our hosting providers.
• Website performance: aggregate page views, device and browser information, and loading metrics measured through Cloudflare Web Analytics.
• Optional analytics: website usage information collected through Google Analytics only after you accept analytics cookies.

Please do not submit sensitive personal information through the estimate form.

When the form opens an email draft, the details remain in your browser until you send the email using your chosen email provider. If direct website delivery is enabled, Cloudflare processes the request, including spam verification and delivery to our business email. We do not store estimate requests in a website database.

3. How we use information

• Respond to inquiries and prepare or discuss estimates.
• Communicate about requested flooring services.
• Operate, secure, troubleshoot, and improve the website.
• Measure website performance using Cloudflare Web Analytics and, if enabled with your consent, optional Google Analytics.
• Comply with applicable law and protect our rights, customers, and business.

4. How we disclose information

We may disclose information to service providers that support website hosting, form delivery, security, analytics, and business communications; when required by law or a valid legal request; to protect safety or legal rights; or in connection with a business reorganization or transfer.

We do not sell personal information, and we do not use information submitted through the estimate form for cross-context behavioral advertising.

5. Cookies and analytics

Our Cloudflare hosting uses Cloudflare Web Analytics to measure page views and loading performance. This service does not use analytics cookies and does not track visitors across websites. We do not send estimate-form contents to analytics services.

The website may use technologies necessary for operation, security, and form delivery. If Google Analytics is configured, it will load only after you select “Accept analytics.” You may decline optional analytics or change your choice later using the “Cookie settings” control. Declining analytics does not prevent you from using the website or submitting an estimate request.

When direct form delivery is enabled, Cloudflare Turnstile checks browser and network signals to help distinguish people from automated submissions. Cloudflare processes these signals to provide spam protection. Learn more in the Cloudflare Privacy Policy.

6. Data retention

We retain inquiry and project information only for as long as reasonably necessary to respond, maintain business records, resolve disputes, enforce agreements, and meet legal obligations. Technical logs and analytics data may be retained according to the settings and policies of the applicable provider.

7. Data security

We use reasonable administrative and technical measures intended to protect information. No website, transmission, or storage system can be guaranteed to be completely secure, so please use care when submitting information online.

8. Your choices and privacy rights

Depending on where you live and subject to applicable exceptions, you may have rights to request access, correction, deletion, or a copy of personal information, or to withdraw analytics consent. To submit a request, email [email protected]. We may need to verify your identity before completing a request. We will not discriminate against you for exercising an applicable privacy right.

9. Children’s privacy

This website is intended for adults seeking flooring services and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.

10. Third-party services and links

The website links to third-party services such as Google, Facebook, and Instagram. Their privacy practices are governed by their own policies, which we do not control.

11. Changes to this policy

We may update this policy when our practices, services, or legal obligations change. The “Last updated” date identifies the current version.

12. Contact us

Schettini Floor Solutions LLC
Charlotte, North Carolina
[email protected]
(704) 962-5681